How To Cancel The Order That I Placed?

Qrushax.com’s Return and Exchange Policy offers no return of goods once delivered. However if you still want to do it you can contact us only before the dispatch.

How To Create A Return Request?

Qrushax.com’s Return and Exchange Policy offers no return of goods once delivered. You can contact us only before the dispatch.

How To Check The Status Of My Order?

After placing the order, within 24hrs you will get a msg on your phone number or email id with tracking details, through which you can track the order.

Why There Is A Diifference In Selling Price On Qrushax And Local Shops?

There is no comparison between Qrushax and Local Shops, at Qrushax  we believe in offering 100% genuine and high quality agri inputs at better prices delivered right at your doorstep. There might or might not be any difference in the selling prices but we make sure we are providing genuine high quality products through our platform.

Does Qrushax Deliver Products Outside The Country?

No, Qrushax operates only in India we do not deliver products outside the country.

How To Get My Order Delivered Faster?

Prepaid orders are usually delivered faster 

I Received A Partial Item/partial Order Or An Untenanted/void Packet. What To Do?

You will receive a Message / IVRS on your number, for multiple orders, If you dont get the msg you can always contact us.

Can I Modify My Order Shipping Address To Which It Will Be Delivered?

You can modify the shipping address only within1-2 hrs of placing the order because once dispatched it will be difficult for us to change the address.

 When Will I Receive My Refund For The Order I Cancelled?

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 7 to 10 Working days.

How To Create An Account On Qrushax?

You can easily login and create your account using your mobile number.

How Do I Login On Qrushax? I Used To Login With My Phone Number, Which I Don’t Have With Me Now?

If you dont have the same number, you will have to create a new account through your mobile number. If you have already logged in, enter your mobile number and OTP, then choose your method of login under “Already have an account?”. Once you have entered the details, you will be logged in to your account. Next time onwards, you can use your mobile and OTP for easy login.

After Entering Otp, Why Am I Asked For Password When I Try To Login?

Qrushax’s security policy sometimes requires you to enter your password if you have not logged in with OTP for a very long time. This is done to ensure that no one else can access your account after you have discarded your mobile number and it is assigned to someone else as per government policy.

How Do I Get New Password For My Account?

You can always reset your password through your mobile number, you will receive an OTP through which you will be able to get new password for the account.

Where Is Qrushax Located?

Our Head Office is located in Sangamner, Maharashtra. 

Cod (Cash On Delivery) Payment Option And How Does It Work?

COD (Cash on Delivery) payment option can be availed on almost all products excluding products where its explicitly write COD not available.

What Is The Limit Of Cod?

For first time customers the COD limit range between Rs. 5000 – Rs. 10000.

How To Apply A Coupon Code On The Order?

You can discover coupons on Home Page, product detail page, search, product listing pages and in your shopping cart. You can use coupons by copying the code and applying them while placing the order

I Was Given A Coupon When I Cancelled My Last Order. How Can I Use It?

Can My Order Be Replaced?

If your order hasnt been dispatched yet than you can definitely replace the order. If you choose to exchange the item for reason of mismatch of product or receipt of a defective or expired item, you will be provided with a replacement of the item, free of cost. However an exchange is subject to availability of the product in our stock.